Do you ship worldwide?
We only ship to United States.

How long until my order arrives?
Your order will usually take 5-6 business days to arrive.

How do I know my size?
Size can be personal, and we always recommend going after what feels most comfortable to you. If you still need some general guidelines, check out our guide below! The size we list is the frame’s lens diameter (in mm): the width of one lens at its widest point.

General Size Guide:
Narrow → 40-48 mm
Average → 49-54 mm
Wide → 55-58 mm
Oversized → > 58 mm

What is your return policy?
We think you’ll love your new frames! But if not, you can decide to return any product purchased on one1eyewear.com for a full refund within 45 days of receipt.

How do I return a product?
Contact our support team. Let us know your order number and we'll provide you with a shipping label and instructions.

How much does a return cost?
For returns of products purchased at one1eyewear.com, return is free. Please contact customer service with your order number and you'll receive a prepaid shipping label by email.

Which payment options do you accept?
We accept the following payment options: VISA, MasterCard, American Express, Apple Pay, Google Pay and Shop Pay.

What currency do you accept?
We currently only accept USD as currency.